Milestone fast approaching as Sherway Gardens security guards, paid duty police officers near to outnumbering shoppers
- G Papa Tango
- Feb 20
- 3 min read
Updated: Feb 20

Sherway Gardens, one of Toronto's premier shopping destinations, is nearing an unprecedented milestone where the number of security personnel and paid duty police officers may soon outnumber shoppers. This shift underscores a broader trend in retail security, reflecting heightened concerns over safety and crime prevention in public spaces.
In recent years, Sherway Gardens has significantly ramped up its security measures. The mall management has invested heavily in both private security guards and off-duty police officers to ensure a safe and secure environment for its patrons and retailers. This increase in security presence is part of a comprehensive strategy to address various issues ranging from petty theft to more serious security threats.
The decision to bolster security forces aligns with a growing emphasis on proactive safety measures in large public venues. Shoppers and retailers alike have voiced concerns over incidents of theft, vandalism, and occasional disturbances, prompting the mall to respond with a robust security framework. The presence of uniformed officers and guards is not only a deterrent to potential wrongdoers but also provides peace of mind to shoppers.
However, this approach has sparked a mix of reactions from the public. While some shoppers appreciate the enhanced sense of safety, others feel the overwhelming presence of security personnel can be intimidating and may detract from the leisurely shopping experience that malls traditionally offer.
As this unique milestone approaches, Sherway Gardens finds itself at a crossroads, balancing the need for security with the goal of maintaining a welcoming atmosphere. The management continues to evaluate and adjust its security protocols to best serve its community, ensuring that Sherway Gardens remains a safe, enjoyable, and prosperous shopping destination.

In an era where security concerns are paramount, Sherway Gardens' strategy could serve as a model for other retail hubs facing similar challenges. Whether this trend will continue to grow remains to be seen, but for now, the mall is steadfast in its commitment to safeguarding its visitors.
FURTHERMOREOVERKILL
G Papa Tango, has an ideal ratio of security forces to shoppers been established?
The concept of an ideal ratio of security forces to shoppers is not standardized and can vary widely based on several factors including the size of the venue, location, the specific security challenges faced, and the expected foot traffic. However, there are general guidelines and best practices that retail security experts and mall management follow to determine an appropriate level of security presence.
Factors Influencing Security Ratios:
Venue Size and Layout: Larger malls with multiple entry points, levels, and complex layouts may require more security personnel to cover all areas effectively.
Location and Crime Rates: Malls in areas with higher crime rates may need a higher ratio of security personnel to deter and respond to potential incidents.
Foot Traffic and Peak Times: High foot traffic, especially during peak shopping periods like holidays or sales events, necessitates more security to manage crowds and maintain safety.
Specific Threats and Incidents: Previous incidents, such as theft, vandalism, or other security breaches, can influence the number of security personnel deemed necessary.
Technological Support: The use of surveillance cameras, alarm systems, and other security technologies can impact the number of on-ground security personnel needed.

General Practices:
Security Industry Guidelines: Some guidelines suggest having one security officer for every 75 to 100 shoppers during normal operating hours. This can increase significantly during peak times.
Risk Assessments: Regular risk assessments help determine the required security presence. These assessments consider current security threats, crime statistics, and feedback from stakeholders.
Dynamic Deployment: Security needs can be dynamic, requiring flexible deployment strategies. This includes having additional personnel on standby during high-traffic periods or in response to specific threats.
Sherway Gardens Context:
In the case of Sherway Gardens, the decision to increase the number of security personnel and paid duty police officers suggests a response to specific security concerns and incidents. The mall management likely conducts regular assessments to determine the appropriate level of security presence needed to ensure safety without creating an overly oppressive atmosphere for shoppers.
While there is no one-size-fits-all ratio, the balance is typically struck through a combination of security personnel, technological aids, and proactive management strategies to address the unique needs of each retail environment.
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